Have questions? We have answers.
Yes. Delivery service fees will vary according to location.
You will submit payment for your order once you receive your invoice. All payments will be made online.
The cost of a custom cake will be determined by the number of people you would like the cake to feed, the flavor chosen for the cake and the theme/design/colors of the cake.
We will send you a quote for your order once we have all the information needed.
We create cakes for all occasion including: weddings, birthdays, baby showers, engagements, anniversaries, etc.
Accepted payment methods are credit card, debit card, and Unforgettables gift cards.
Yes. All custom cake orders require a 50% deposit upon confirmation. This deposit is non-refundable.
You can use as many Unforgettables gift cards as you would like per order.
Unforgettables gift cards do not expire.
If redeeming for a custom order, select the denomination of the gift card you have on your order form: unforgettablesatl.com/order. NOTE: A partial amount of your gift card may be applied to custom orders.
If redeeming in our online shop (unforgettablesatl.com/shop), please use the code you received to complete your purchase. NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
Up to 6.
One hour.
One-hour virtual or in-person consultation with Master Cake Artist, Cheryl Merriweather.
Custom box including cake flavors, icing, rating card, cutlery, and more
A peace of mind knowing you found the perfect cake
No more than 4, including yourself.
On the date & time you select during your consultation booking.
For virtual tastings, we will meet via the Google Meet link provided. For in-person tastings, we will either meet at your home (if you would like) or we will meet at a nearby Starbucks or Panera Bread.
When you say, "Yes" and all details are provided (design, # of servings, etc.) we will send over a contract and invoice to secure your date.
No, the consultation payment covers all items, labor, setup & communication prep, meeting time, and travel/shipping included in the Unforgettables Cake Tasting Experience.
For virtual tastings, we account for gas and travel time in the consultation fee. For in-person tastings, we account for shipping costs and time in the consultation fee.
All items are shipped through Priority Mail. You will receive a tracking number once your order has been dispatched.
There are no refunds for online shop purchases.
Please email us along with your order confirmation number if your package arrives late. There may be a delay in shipping during the holiday season.
Yes. Please use the code you received to complete your purchase.
NOTE: When using a gift card in our online shop the full amount of the gift card must be used at one time!
We are not a brick and mortar so we do not have a physical address. We are considered an online bakery.
You can follow our handle @unforgettables.atl on Facebook and Instagram.
You can leave us a review here:
Facebook: facebook.com/unforgettables.atl/reviews
Google: https://goo.gl/maps/PPyw56Le4DrTcYCQ6 (scroll to the bottom)
Email: hello@unforgettablesatl.com
Thank you!
You can find our job listing here: unforgettablesatl.com/jointheteam